System Information Guide 19Hard ResetNOTICE: When you perform a hard reset, you lose all the data stored on yourdevice and any programs you have installed on your device.Perform a hard reset if:• You want to delete all the data stored on your device.• You forget your password and need to clear it.• Your device is experiencing severe operational problems and you havealready attempted a soft reset.NOTICE: It is strongly recommended that you back up your data before youperform a hard reset. See ActiveSync Help on your computer for moreinformation.To perform a hard reset:1 Press and hold the power button.2 With the stylus, hold the reset button for about 2 seconds.3 Follow the instructions on the screen.stylusreset button