60 TroubleshootingCommon ProblemsThe following table contains general information about common monitor problems youmight encounter and the possible solutions.Common Symptoms What YouExperience Possible SolutionsNo Video/Power LEDoffNo picture • Ensure that the video cableconnecting the monitor and thecomputer is properly connected andsecure.• Verify that the power outlet isfunctioning properly using any otherelectrical equipment.• Ensure that the power button isdepressed fully.• Ensure that the correct input sourceis selected via the Input Source Selectbutton.• Check the “Power LED Button” optionunder Energy in OSD Menu.No Video/Power LEDonNo picture or nobrightness• Increase brightness & contrastcontrols via OSD.• Perform monitor self-test featurecheck.• Check for bent or broken pins in thevideo cable connector.• Ensure that the correct input sourceis selected via the Input Source Selectmenu.• Run the built-in diagnostics.Poor Focus Picture is fuzzy, blurry,or ghosting• Perform Auto Adjust via OSD.• Adjust the Phase and Pixel Clockcontrols via OSD.• Eliminate video extension cables.• Reset the monitor to FactorySettings.• Change the video resolution to thecorrect aspect ratio (16:9).Shaky/Jittery Video Wavy picture or finemovement• Perform Auto Adjust via OSD.• Adjust the Phase and Pixel Clockcontrols via OSD.• Reset the monitor to FactorySettings.• Check environmental factors.• Relocate the monitor and test inanother room.