Troubleshooting 63NOTE: When choosing DP , HDMI1/MHL , HDMI2, HDMI3 mode, the Auto Adjustfunction is not available.Product-Specific ProblemsSpecific Symptoms What YouExperience Possible SolutionsScreen image is toosmallImage is centered onscreen, but does notfill entire viewing area• Check the Aspect Ratio setting in theDisplay OSD.• Reset the monitor to FactorySettings.Cannot adjust themonitor with thebuttons on the frontpanelOSD does not appearon the screen• Turn off the monitor, unplug thepower cord, plug back, and then turnon the monitor.• Check whether the OSD menu andPower button is locked. If yes, pressand hold the button beside the Powerbutton for 6 seconds to unlock (formore information, see Lock). Orpressing the menu key of remotecontrol takes you directly to theOSD settings menu, with OSD ‘Lock’pre-selected on entry, use the andkeys of remote control to select‘Unlock’, press of remote controlto unlock. (for more information, seeLock)No Input Signal whenuser controls arepressedNo picture, the LEDlight is white. Whenyou press “up”, “down”or “Menu” key, themessage “ No inputsignal” will appear.• Check the signal source. Ensure thecomputer is not in the power savingmode by moving the mouse orpressing any key on the keyboard.• Check whether the signal cable isplugged in properly. Re-plug thesignal cable if necessary.• Reset the computer or video player.The picture does notfill the entire screenThe picture cannot fillthe height or width ofthe screen• Due to different video formats (aspectratio) of DVDs, the monitor maydisplay in full screen.• Run the built-in diagnostics.