26 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o mIf the screen is blankHINT: See the monitordocumentation for faultindications andtroubleshootingprocedures specific toyour monitor.I N S E R T B O O T A B L E M E D I A — The operating system is trying to boot to anonbootable floppy disk or CD. Insert a bootable floppy disk or CD.NO N -S Y S T E M D I S K E R R O R — There is a floppy disk in the floppy drive.Remove the floppy disk and restart the computer.CH E C K T H E V I D E O C A B L E C O N N E C T I O N — Check for bent pins (most videocable connectors have missing pins, but not bent pins). Ensure that the videocable is connected as shown on the START HERE sheet for your computer.PR E S S T H E M O N I T O R P O W E R B U T T O N — Be sure that you firmly pressed themonitor power button.CH E C K T H E P O W E R L I G H T — When the power light is lit or blinking, themonitor has power. If the power light is blinking, press a key on the keyboard ormove the mouse.TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is workingby testing it with another device, such as a lamp.SW A P T H E C O M P U T E R A N D M O N I T O R P O W E R C A B L E S — Swap thecomputer and monitor power cables to determine if the power cable is defective.TE S T T H E V I D E O E X T E N S I O N C A B L E (I F U S E D )— If you are using a videoextension cable and removing the cable solves the problem, the cable is defective.TE S T T H E M O N I T O R — If another monitor is available, connect it to thecomputer.