40 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o mA program crashesA program stops respondingA R E Q U I R E D .DLL F I L E W A S N O T F O U N D — The program that you aretrying to open is missing an essential file. To remove and then reinstall theprogram:Windows XP1 Click the Start button.2 Click Control Panel.3 Click Add or Remove Programs.4 Select the program you want to remove.5 Click the Change or Remove Program icon.6 See the program documentation for installation instructions.Windows Me and Windows 20001 Click the Start button, point to Settings, and then click Control Panel.2 Double-click the Add/Remove Programs icon.3 Select the program that you want to remove.4 Click Add/Remove in Windows Me and click Change/Remove in Windows2000 and then follow the prompts on the screen.5 See the program documentation for installation instructions.SE E T H E S O F T W A R E D O C U M E N T A T I O N — Many software manufacturersmaintain websites with information that may help you to solve the problem.EN D T H E P R O G R A M1 Simultaneously press .2 In Windows XP and Windows 2000, click the Applications tab, and thenselect the program that is no longer responding. In Windows Me, just selectthe program that is no longer responding.3 Click the End Task button.
