Dell Dimension 3100 Owner's Manual

Also see for Chromebook 3100: Quick setup Owner's manual Installation instructions Technical guidebook Technical guidebook

Contents

112 AppendixDell Technical Support Policy (U.S. Only)Technician-assisted technical support requires the cooperation and participation of the customerin the troubleshooting process and provides for restoration of the operating system, softwareprograms, and hardware drivers to the original default configuration as shipped from Dell, as well asthe verification of appropriate functionality of the computer and all Dell-installed hardware. Inaddition to this technician-assisted technical support, online technical support is available atsupport.dell.com. Additional technical support options may be available for purchase.Dell provides limited technical support for the computer and any "Dell-installed" software andperipherals1. Support for third-party software and peripherals is provided by the originalmanufacturer, including those purchased and/or installed through Dell Software and Peripherals,Readyware, and Custom Factory Integration2.1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optionalsupport service contract purchased with the computer.2 All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the stan-dard Dell limited warranty for your computer. However, Dell also extends a parts replacement program tocover all nonstandard, third-party hardware components integrated through CFI for the duration of the com-puter’s service contract.Definition of "Dell-Installed" Software and PeripheralsDell-installed software includes the operating system and some of the software programs that areinstalled on the computer during the manufacturing process (Microsoft® Office, Norton Antivirus,and so on).Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PCCard accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphonesfor telephonic modems, docking stations/port replicators, networking products, and all associatedcabling are included.Definition of "Third-Party" Software and PeripheralsThird-party software and peripherals include any peripheral, accessory, or software program sold byDell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.FCC Notices (U.S. Only)Most Dell computer systems are classified by the Federal Communications Commission (FCC) asClass B digital devices. To determine which classification applies to your computer system,examine all FCC registration labels located on the bottom, side, or back panel of your computer, oncard-mounting brackets, and on the cards themselves. If any one of the labels carries a Class Arating, your entire system is considered to be a Class A digital device. If all labels carry an FCCClass B rating as distinguished by either an FCC ID number or the FCC logo, ( ), your system isconsidered to be a Class B digital device.