Dell Dimension 4500C Owner's Manual

Also see for Dimension 4500: Owner's manual Manual

Contents

Solving Problems 41Hard drive problemsE-Mail, Modem, and Internet Problems HINT: Connect themodem to an analogtelephone jack only. Themodem does not operatewhile it is connected to adigital telephone network.R U N C H E C K D I S K1 Click the Start button, and then click My Computer.2 Right-click the drive letter (local disk) that you want to scan for errors, andthen click Properties.3 Click the Tools tab.4 Under Error-checking, click Check Now.5 Click Start.C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 70.C H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N — Verify that the telephoneline is connected to the jack on the modem. (The jack has either a green label ora connector-shaped icon next to it.) Ensure that you hear a click when you insertthe telephone line connector into the modem.C H E C K T H E T E L E P H O N E J A C K — Disconnect the telephone line from themodem and connect it to a telephone. Listen for a dial tone.C O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K —If you have other telephone devices sharing the line, such as an answeringmachine, fax machine, surge protector, or line splitter, then bypass them and usethe telephone to connect the modem directly to the telephone wall jack.U S E A D I F F E R E N T T E L E P H O N E L I N E — If you are using a line that is 3 m(10 ft) or more in length, try a shorter one.R U N T H E M O D E M H E L P E R D I A G N O S T I C S — Click the Start button, pointto All Programs, and then click Modem Helper. Follow the instructions on thescreen to identify and resolve modem problems. (Modem Helper is not availableon all computers.)