10 Finding Information• Service Tag and Express Service Code• Microsoft Windows License LabelService Tag and Microsoft Windows LicenseThese labels are located on your computer.• Use the Service Tag toidentify your computerwhen you usesupport.dell.com orcontact technicalsupport.• Enter the Express Service Code to direct your call whencontacting technical support.• Solutions — Troubleshooting hints and tips, articlesfrom technicians, online courses, frequently askedquestions• Community — Online discussion with other Dellcustomers• Upgrades — Upgrade information for components, suchas memory, the hard drive, and the operating system• Customer Care — Contact information, service call andorder status, warranty, and repair information• Service and support — Service call status and supporthistory, service contract, online discussions withtechnical support• Reference — Computer documentation, details on mycomputer configuration, product specifications, andwhite papers• Downloads — Certified drivers, patches, and softwareupdates• Desktop System Software (DSS)— If you reinstall theoperating system for your computer, you should alsoreinstall the DSS utility. DSS provides critical updatesfor your operating system and support for Dell™3.5-inch USB floppy drives, Intel® Pentium® Mprocessors, optical drives, and USB devices. DSS isnecessary for correct operation of your Dell computer.The software automatically detects your computer andoperating system and installs the updates appropriatefor your configuration.Dell Support Website — support.dell.comNOTE: Select your region to view the appropriate supportsite.Corporate, government, and education customers can alsouse the customized Dell Premier Support website atpremier.support.dell.com. The website may not be availablein all regions.What Are You Looking For? Find it Here