Solving Problems 37Error MessagesIf the message is not listed, see the documentation for the operating system or the programthat was running when the message appeared.EN S U R E T H A T Y O U A R E C O N N E C T E D T O T H E IN T E R N E T — With the Outlook Expresse-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark toremove it and connect to the Internet.EN S U R E T H A T Y O U H A V E S U B S C R I B E D T O A N IN T E R N E T S E R V I C E P R O V I D E R —Contact an Internet service provider to subscribe.CO N T A C T Y O U R IN T E R N E T S E R V I C E P R O V I D E R — Contact your Internet service providerfor assistance.A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? “ <> | — Do not use these characters in filenames.A R E Q U I R E D .DLL F I L E W A S N O T F O U N D — The program that you are trying to open ismissing an essential file. To remove and then reinstall the program:1 Click the Start button and click Control Panel.2 Click Add or Remove Programs.3 Select the program you want to remove.4 Click the Change or Remove Program icon.5 See the program documentation for installation instructions.IN S E R T B O O T A B L E M E D I A — The operating system is trying to boot to a nonbootable floppydisk or CD. Insert a bootable floppy disk or CD.NO N -S Y S T E M D I S K E R R O R — A floppy disk is in the floppy drive. Remove the floppy disk andrestart the computer.
