Dell E2014T User Manual

Also see for E2014T: User guide

Dell E2014T User Manual Manual pdf 39 page image

Common ProblemsThe following table contains information about resolving common monitorproblems.CommonSymptoms What YouExperience Possible Solutions• Make sure the display cable connectingthe monitor and the computer is properlyconnected and secure.No Video(Power light off) No picture• Make sure the power outlet is functioningproperly using any other electrical equipment.• Make sure the power button is not pressed-in.• Make sure the correct input source is selectedusing the Input Source Select button.• Check the Power Button LED option underEnergy Settings in OSD Menu.No Video(Power light on)No picture orno brightness• Increase brightness and contrast using OSD.• Perform monitor self-test.• Check for bent or broken pins on thedisplay cable and the ports.• Run the built-in diagnostics.• Make sure the correct input source is selectedusing the Input Source Select button.• Perform Auto Adjust using OSD.• Adjust the Phase and Pixel Clock using OSD.Picture is • Eliminate video extension cables.Poor Focus fuzzy, blurry, or • Reset the monitor to factory settings.ghosting • Change the video resolution to the correctaspect ratio (16:9).Shaky/JitteryVideoMissing PixelsStuck-on PixelsWavy picture orfine movementLCD screen hasspots• Perform Auto Adjust using OSD.• Adjust the Phase and Pixel Clock using OSD.• Reset the monitor to factory settings.• Check environmental factors.• Relocate the monitor and test in anotherroom.• Turn off the monitor, disconnect andreconnect the power cable, and turn on themonitor.• Pixel that is permanently off is a natural defectthat can occur in LCD technology.For more information on Dell Monitor Qualityand Pixel Policy, see Dell support site at dell.com/support/monitors.Troubleshooting  39