42 TroubleshootingTouchscreen ProblemsSpecificSymptomsTouch reporterrorWhat YouExperienceTouch functionmiss alignmentor no touchfunctionPossible Solutions• Use the Dell provided USB cable to connectyour computer.• Make sure the power cable has a ground pin.• Unplug and replug the power cable from thepower adapter to allow auto-recalibration ofthe touch module.• Make sure computer support USB 2.0 or later.• If the display cannot be detected by thecomputer, power off/on the monitor orunplug and replug the USB cable.• Wipe softly to clean the dust on the six sensorlens with soft and clean cloth when touchfunction miss alignment or no touch function.Touch screennon-responsivein power-savemodeCannot wakeup monitorand computerby using touchin power-savemode1. Access Device Manager, expand HIDInterface Device under Human Device.2. Right click HID- compliant device, clickProperties and select the check-box to allowthe device to wake the computer.Cursor does 1. Open Control Panel, open Hardware andWindows 7 and Sound, and then open Tablet PC Settings.not accuratelyfollow yourWindows 8 2. Select Calibration.finger whenCalibration you touch the 3. Follow the instructions to recalibrate yourscreen screenNOTE: When the monitor is in Sleep mode, move the mouse, press any key onthe keyboard, or double-tap firmly on the screen to wake up the monitor.