49If you experience a problem with yourcomputer, you can complete the followingsteps to diagnose and troubleshoot theproblem:1. See “Solving Problems” on page 27for information and procedures thatpertain to the problem your computer isexperiencing.2. See “Dell Diagnostics” on page 38 forprocedures on how to run Dell Diagnostics.3. Fill out the “Diagnostic Checklist” onpage 56.4. Use Dell’s extensive suite of online servicesavailable at Dell Support(support.dell.com) for help withinstallation and troubleshootingprocedures. See “Online Services” onpage 51 for a more extensive list of DellSupport online.5. If the preceding steps have not resolved theproblem, see “Before You Call” on page 55.NOTE: Call Dell Support from atelephone near or at the computer sothat the support staff can assist you withany necessary procedures.NOTE: Dell’s Express Service Code systemmay not be available in all countries.When prompted by Dell’s automatedtelephone system, enter your ExpressService Code to route the call directly tothe proper support personnel. If you do nothave an Express Service Code, open the DellAccessories folder, double‑click the ExpressService Code icon, and follow the directions.NOTE: Some of the services are notalways available in all locations outsidethe continental U.S. Call your localDell representative for information onavailability.Getting HelpINSPIRON