Solving Problems 55Drive ProblemsNOTE: For information on saving files to a floppy disk, see the Dell Inspiron Help file. To access the helpfile, see page 9.If you cannot save a file to a floppy driveEN S U R E T H A T WI N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and click MyComputer. If the drive is not listed, perform a full scan with your antivirus software to check for andremove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootabledisk and restart the computer. Verify that the light is blinking, indicating normal operation.EN S U R E T H A T T H E D I S K I S N O T W R I T E -P R O T E C T E D — You cannot save data to a write-protected disk.See the following figure.TR Y A N O T H E R F L O P P Y D I S K — Insert another disk to eliminate the possibility that the original disk isdefective.RE C O N N E C T T H E D R I V E —1 Save and close any open files, exit any open programs, and shut down the computer.2 Disconnect and reconnect the drive.3 Turn on the computer.CL E A N T H E D R I V E — See "Cleaning Your Computer" in the Dell Inspiron Help file for instructions. Toaccess the help file, see page 9.write-protectednot write-protectedback of floppy disk