Back to Contents PageStarting Dell Factory Image RestoreCAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or driversinstalled after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore onlyif System Restore did not resolve your operating system problem.1. Turn on the computer.2. When the DELL logo appears, press few times to access the Advanced Boot Options window.NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shutdown your computer and try again.3. Select Repair Your Computer.The System Recovery Options window appears.4. Select a keyboard layout and click Next.5. To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK.6. Select Dell Factory Image Restore or Dell Factory Tools→ Dell Factory Image Restore (depending on the configuration of your computer).7. Click Next.The Confirm Data Deletion screen appears.NOTE: If you do not want to proceed with Dell Factory Image Restore, click Cancel.8. Select the check box to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, thenclick Next.The restore process begins and may take five or more minutes to complete.9. When the restore operation is complete, click Finish to restart the computer.Related InformationRestoring Your Operating SystemSystem RestoreDell DataSafe Local BackupDell DataSafe Local Backup BasicDell DataSafe Local Backup ProfessionalDell Factory Image RestoreStarting Dell Factory Image RestoreOperating System DiscBack to Contents Page
