3-4 Dell Inspiron 3000 Series Service ManualR unning the Dell DiagnosticsThe Dell Diagnostics contains tests that aid in troubleshooting the computer.The diagnostics diskette contains the following test groups:• RAM — Tests the main memory• System Set — Tests the primary functions of the main board• Video — Tests the video subsystem• Keyboard — Tests the keyboard subsystemReal time clockerrorCMOS battery thatsupports data stored inNVRAM may be dead.Faulty battery. Faultymain board.Shadow RAM failedat offset:nnnnShadow RAM failed ataddress nnnn.Faulty or improperlyseated memory mod-ule. Faulty main board.System battery isdead—Replace andrun SetupCMOS battery dead. Faulty CMOS batteryor main board.System cacheerror—cachedisabledPrimary cache failed. Faulty microprocessor.System CMOSchecksum bad—runSetupCMOS has been cor-rupted or modified,possibly by an applica-tion program thatchanges data stored inCMOS.BIOS has been updated.Verify correct CMOSsettings, save, and exit.System RAM failedat offset: nnnnMemory not operatingcorrectly. System RAMfailed at address nnnnin the 64-KB block atwhich error wasdetected.Faulty or improperlyseated memory mod-ule. Faulty main board.System timererrorTimer circuit on mainboard malfunctioning.Faulty main board.CAUTION: To prevent damage to the original diagnostics diskette,always use a backup copy of the diagnostics diskette when servicing auser’s computer. Dell recommends that users make several copies of thisdiskette to ensure that one is always available.Table 3-2. System Error Messages (continued)Message Definition Probable Causes