4-20 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guideá Stuck Key TestChecks the internal microcode of the keyboard and the external interface of thekeyboard controller chip for a repeating key signal.0RXVH7HVWThe Mouse test checks the functionality of the mouse controller (which affects theability to move the touch pad/mouse pointer around the screen with its correspondingmovement on your desk or pad) and the operation of the touch pad/mouse buttons.:K\5XQWKH0RXVH7HVW"Touch pad or mouse problems are as likely to be caused in RAM as they are to becaused by a faulty touch pad or mouse. Three sources of problems include the config-uration of a program (which changes the function of the touch pad or mouse),memory-resident programs like Sidekick or ProKey, and failure of a device driver (thesoftware that controls the functions of a touch pad or mouse). If these possibilitieshave been eliminated and the following symptoms persist, run the Mouse test:á When you press a touch pad or mouse button, the function of the button contin-ues; the button seems to be stuck.á If the response when you press a touch pad or mouse button is different from theusual response or the response you anticipated, the button contact may bedamaged.á A touch pad or mouse button does not work at all.á The cursor does not respond on the screen in accordance with the movementsyou make with the touch pad or external mouse.6XEWHVWVThere are no subtests for the Mouse test.'LVNHWWH'ULYHV7HVW*URXSThe subtests in the Diskette Drives test group allow you to test diskette drives of allcapacities.:K\5XQD'LVNHWWH'ULYHV7HVW"Very often, a diskette drive problem may first appear to be a diskette problem. A boxof defective diskettes might produce faulty-drive error messages. The test results canbe confusing, so you should run the subtests in the Diskette Drives test group morethan once using diskettes from different sources.