4-14 Dell Inspiron 3500 Portable Computer Reference and Troubleshooting Guide(UURU0HVVDJHVWhen you run a test group or subtest in the diagnostics, error messages may result.These particular error messages are not covered in this guide because the errors thatgenerate these messages can be resolved only with a technician’s assistance. Recordthe messages on a copy of the Diagnostics Checklist found in Chapter 5, and thenread that chapter for instructions on obtaining technical assistance.5$07HVW*URXSThe RAM test group subtests check all the directly addressable RAM.:K\5XQD5$07HVW"Faulty memory can cause a variety of problems that may not, at first glance, appear tobe happening in RAM. If the computer is displaying one or more of the followingsymptoms, run the subtests in the RAM test group to verify that the memory is not atfault:á A program is not running as usual, or a proven piece of software appears to mal-function and you confirm that the software itself is not at fault. (You can confirmIDE (ATA/ATAPI)Devices Test GroupDisplay InformationSelf Diagnostics TestSeek TestRead TestVerify TestWrite TestMedia Eject TestAudio TestTests a drive that uses fixed, internal disks.Also tests the associated controlling devices.Serial/Infrared Ports Serial/Infrared Baud Rate TestSerial/Infrared Interrupt TestSerial/Infrared Internal Transmis-sion TestTests the components through which peripher-als that use the serial or infrared port, such ascommunications devices, send and receivedata.Parallel Ports Parallel Internal TestParallel External Interrupt TestParallel Printer Pattern TestTests the components through which peripher-als that use the parallel port, such as printers,send and receive data.Audio Software ResetTestFM Sound Playback TestAnalog Sound Playback TestTests the operation of the audio chip set.Other Modem Loopback Test Tests the functionality of the optional internalmodem.7DEOH 'HOO 'LDJQRVWLFV 7HVWV FRQWLQXHG7HVW *URXSV 6XEWHVWV 'HVFULSWLRQNOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the System User’s Guide.