Dell Inspiron 500m Owner's Manual

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Dell Inspiron 500m Owner's Manual Manual pdf 155 page image

Appendix 155• If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer whopurchased through an Employee Purchase Program, go towww.dell.com/us/en/pub/topics/sbtopic_016_ccare.htmIf you do not have Internet access, please call Dell at 1-800-326-9463."Total Satisfaction" Return Policy (Canada Only)If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customerwho bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after thedate of invoice for a refund or credit of the product purchase price. In either case, the refund or credit will notinclude any shipping and handling charges shown on your invoice and will be subject to a fifteen percent (15%)restocking fee, unless otherwise prohibited by law. If you are an organization that bought the products under awritten agreement with Dell, the agreement may contain different terms for the return of products than specifiedby this policy.To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit ReturnAuthorization Number. To expedite the process of your refund or credit, Dell expects you to return the products toDell in their original packaging within five days of the date that Dell issues the Credit Return AuthorizationNumber. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damageduring shipment. You may return software for a refund or credit only if the sealed package containing the floppydisk(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, floppydisk(s), CD(s), power cables, and other items included with a product must be returned with it. For customers whowant to return, for refund or credit only, either application or operating system software that has been installed byDell, the whole system must be returned, along with any media and documentation that may have been includedin the original shipment.The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply toproducts purchased through Dell's Software and Peripherals division. For those products, please instead refer toDell's Software and Peripheral's then-current return policy (see the following section, "Dell Software andPeripherals (Canada Only)").Dell Software and Peripherals (Canada Only)Third-Party Software and Peripherals ProductsSimilar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-partysoftware and peripheral products are covered by the warranties provided by the original manufacturer or publisheronly. Third party manufacturer warranties vary from product to product. Consult your product documentation forspecific warranty information. More information may also be available from the manufacturer or publisher.While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee thatall of the products we offer work with any or all of the various models of Dell computers, nor do we test orguarantee all of the products we sell on the hundreds of different brands of computers available today. If you havequestions about compatibility, we recommend and encourage you to contact the third-party software andperipheral product manufacturer or publisher directly.3Y647bk0.book Page 155 Wednesday, April 2, 2003 3:24 PM