6 ContentsConnecting to a Wireless Local Area Network . . . . . . . . . . . . . . . . . 64Determining Your Network Type . . . . . . . . . . . . . . . . . . . . . . 65Connecting to a Wireless Network in Microsoft® Windows® XP . . . . . 658 Solving ProblemsError Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Video and Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 70If the display is blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70If the display is difficult to read . . . . . . . . . . . . . . . . . . . . . . . 70If only part of the display is readable . . . . . . . . . . . . . . . . . . . . 71Modem and Internet Connection Problems . . . . . . . . . . . . . . . . . . . 72Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73If you cannot save a file to a floppy disk drive . . . . . . . . . . . . . . . 74If you have problems with a hard drive. . . . . . . . . . . . . . . . . . . 75PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75General Program Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 76A program crashes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76A program stops responding . . . . . . . . . . . . . . . . . . . . . . . . 76A solid blue screen appears . . . . . . . . . . . . . . . . . . . . . . . . 76Error messages appear . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Resolving Other Technical Problems . . . . . . . . . . . . . . . . . . . . . . 76If Your Dell™ Computer Gets Wet . . . . . . . . . . . . . . . . . . . . . . . . 77If You Drop or Damage Your Computer . . . . . . . . . . . . . . . . . . . . . 78Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Identifying Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . . . . . . . . 79Resolving Software and Hardware Incompatibilities . . . . . . . . . . . . . 80Restoring Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . 81Using Microsoft Windows XP System Restore . . . . . . . . . . . . . . . 81Using Dell PC Restore by Symantec . . . . . . . . . . . . . . . . . . . . 83D7898bk2.book Page 6 Friday, April 29, 2005 9:39 AM