Solving Problems 81To resolve incompatibilities using the Hardware Troubleshooter:1 Click the Start button and click Help and Support.2 Type hardware troubleshooter in the Search field and click the arrow to start thesearch.3 Click Hardware Troubleshooter in the Search Results list.4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on mycomputer, and click Next.Restoring Your Operating SystemYou can restore your operating system in the following ways:• Microsoft Windows XP System Restore returns your computer to an earlier operating statewithout affecting data files.• Dell PC Restore by Symantec restores your hard drive to the operating state it was in whenyou purchased the computer. Dell PC Restore permanently deletes all data on the hard driveand removes any applications installed after you received the computer.NOTE: Dell PC Restore is available only on computers purchased in certain regions.Using Microsoft Windows XP System RestoreThe Microsoft Windows XP operating system provides System Restore to allow you to returnyour computer to an earlier operating state (without affecting data files) if changes to thehardware, software, or other system settings have left the computer in an undesirable operatingstate. See the Windows Help and Support Center for information on using System Restore. Toaccess help, see page 9.NOTICE: Make regular backups of your data files. System Restore does not monitor your data files orrecover them.NOTE: The procedures in this document were written for the Windows default view, so they may notwork if you set your Dell™ computer to the Windows Classic view.Creating a Restore Point1 Click the Start button and click Help and Support.2 Click System Restore.3 Follow the instructions on the screen.Restoring the Computer to an Earlier Operating StateIf problems occur after you install a device driver, use Device Driver Rollback (see page 81) toresolve the problem. If that is unsuccessful, then use System Restore.D7898bk2.book Page 81 Friday, April 29, 2005 9:39 AM