100 Troubleshooting ToolsEnabling System RestoreNOTE: Windows Vista does not disable System Restore; regardless of low diskspace. Therefore, the steps below apply only to Windows XP.If you reinstall Windows XP with less than 200 MB of free hard-disk spaceavailable, System Restore is automatically disabled.To see if System Restore is enabled:1 Click Start→ Control Panel→ Performance and Maintenance→ System.Click the System Restore tab and ensure that Turn off System Restore isunchecked.Using Dell PC Restore and Dell Factory Image RestoreNOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletesall data on the hard drive and removes any programs or drivers installed after youreceived your computer. If possible, back up the data before using these options.Use PC Restore or Dell Factory Image Restore only if System Restore did notresolve your operating system problem.NOTE: Dell PC Restore by Symantec and Dell Factory Image Restore may not beavailable in certain countries or on certain computers.Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (WindowsVista) only as the last method to restore your operating system. These optionsrestore your hard drive to the operating state it was in when you purchased thecomputer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data filesinclude documents, spreadsheets, e-mail messages, digital photos, music files,and so on. If possible, back up all data before using PC Restore and Dell FactoryImage Restore.Windows XP: Dell PC Restore1 Turn on the computer.During the boot process, a blue bar with www.dell.com appears at the topof the screen.2 Immediately upon seeing the blue bar, press .If you do not press in time, let the computer finishstarting, and then restart the computer again.
