Finding Information 11• Solutions — Troubleshooting hints and tips, articlesfrom technicians, online courses, frequently askedquestions• Community — Online discussion with other Dellcustomers• Upgrades — Upgrade information for components, suchas memory, the hard drive, and the operating system• Customer Care — Contact information, service call andorder status, warranty, and repair information• Service and support — Service call status and supporthistory, service contract, online discussions withtechnical support• Reference — Computer documentation, details on mycomputer configuration, product specifications, andwhite papers• Downloads — Certified drivers, patches, and softwareupdates• Notebook System Software (NSS)— If you reinstall theoperating system for your computer, you should alsoreinstall the NSS utility. NSS provides critical updatesfor your operating system and support for Dell™3.5-inch USB floppy drives, Intel® Pentium® Mprocessors, optical drives, and USB devices. NSS isnecessary for correct operation of your Dell computer.The software automatically detects your computer andoperating system and installs the updates appropriatefor your configuration.To download Notebook System Software:1 Go to support.dell.com and click Downloads.2 Enter your Service Tag or product model.3 In the Download Category drop-down menu, click All.4 Select the operating system and operating systemlanguage for your computer, and click Submit.5 Under Select a Device, scroll to System andConfiguration Utilities, and click Dell NotebookSystem Software.Dell Support Website — support.dell.comNOTE: Select your region to view the appropriate supportsite.NOTE: Corporate, government, and education customerscan also use the customized Dell Premier Support websiteat premier.support.dell.com. The website may not beavailable in all regions.What Are You Looking For? Find It Here