65Restoring Your Operating SystemDell Factory Image RestoreCAUTION: Using Dell Factory ImageRestore permanently deletes all data onthe hard drive and removes any programsor drivers installed after you received yourcomputer. If possible, back up the databefore using this option. Use Dell FactoryImage Restore only if System Restore didnot resolve your operating system problem.NOTE: Dell Factory Image Restore maynot be available in certain countries or oncertain computers.NOTE: If Dell Factory Image Restore isnot available on your computer, use DellDataSafe Local Backup (see “Dell DataSafeLocal Backup” on page 62) to restore youroperating system.Use Dell Factory Image Restore only asthe last method to restore your operatingsystem. This option restores your hard driveto the operating state it was in when youpurchased the computer. Any programs or filesadded since you received your computer—including data files—are permanentlydeleted from the hard drive. Data files includedocuments, spreadsheets, e-mail messages,digital photos, music files, and so on. If possible,back up all data before using Dell Factory ImageRestore.