Dell Inspiron 8000 Solution Manual

Also see for Inspiron 8000: User guide Quick start guide Quick start guide Service manual Manual

Contents

32 Solv ing Pr oble m sw w w . d e l l . c o m | s u p p o r t . d e l l . c o mScanner ProblemsC O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K — Ifyou have other telephone devices sharing the line, such as an answering machine,fax machine, surge protector, or line splitter, then bypass them and connect themodem directly to the telephone wall jack with the telephone line.C H E C K T H E C O N N E C T I O N — Verify that the telephone line is connected to themodem.C H E C K T H E T E L E P H O N E L I N E — Try using a different telephone line. If youare using a line that is 3 m (10 ft) or more in length, try a shorter one.V E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S1 Click the Start button, point to Settings, and click Control Panel. (InWindows 2000, double-click Control Panel.)2 In the Control Panel window, double-click Modems.If there are multiple entries for the same modem or modems listed that arenot installed, delete the entries and restart the computer.3 Click the Diagnostics tab.4 Click the COM port for your modem.5 Click More Info to verify that the modem is communicating with Windows.If all commands receive responses, the modem is operating properly.C H E C K T H E P O W E R C A B L E C O N N E C T I O N — Ensure that the scanner powercable is firmly connected to a working electrical power source and that thescanner is turned on.C H E C K T H E S C A N N E R C A B L E C O N N E C T I O N — Ensure that the scannercable is firmly connected to the computer and to the scanner.U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has alocking tab or button.