40 Solv ing Pr oble m sw w w . d e l l . c o m | s u p p o r t . d e l l . c o mE-Mail ProblemsIf Your Computer Gets WetCAUTION: Perform this procedure only after you are certain thatit is safe to do so. If the computer is connected to an electricaloutlet, Dell recommends that you turn off AC power at the circuitbreaker before attempting to remove the power cables from theelectrical outlet. Use the utmost caution when removing wetcables from a live power source.1 Turn off the computer (see page 16), disconnect the AC adapter fromthe computer, and disconnect the AC adapter from the electricaloutlet.2 Turn off any attached external devices, and disconnect them fromtheir power sources and then from the computer.3 Ground yourself by touching one of the metal connectors on the backof the computer.4 Remove the media bay device (see page 17) and any installed PCCards, and put them in a safe place to dry.5 Remove the battery.6 Wipe off the battery and put it in a safe place to dry.7 Remove the hard drive (see page 57).8 Remove the memory modules (see page 55).9 Open the display and place the computer right-side up across twobooks or similar props to let air circulate all around it. Let thecomputer dry for at least 24 hours in a dry area at room temperature.NOTICE: Do not use artificial means, such as a hair dryer or a fan, to speedup the drying process.CAUTION: To help prevent electrical shock, verify that thecomputer is thoroughly dry before continuing with the remainderof this procedure.E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — With theOutlook Express e-mail program open, click File. If Work Offline has a checknext to it, click the check to remove it and connect to the Internet.