Solving Problems : Dell Inspiron 8100If you have one CD in the fixed optical drive and one CD in the mediabay drive— Identify which CD is not playing:1. Double-click the My Computer icon on your desktop.2. Double-click the drive letter of the device the you are verifying.If you cannot play a DVD movieHINT: Because of different worldwide file types, not all DVD titles work in all DVDdrives.Ensure that Windows recognizes the drive— Double-click the MyComputer icon. If the DVD drive is not listed, perform a full scan with yourantivirus software to check for and remove viruses. Viruses can sometimesprevent Windows from recognizing the drive.Test the drive with another DVD— Insert another DVD to eliminate thepossibility that the original DVD is defective.Clean the disc— See the Tell Me How help file for instructions.If the CD-RW drive stops writingHINT: If you must disable standby mode to write to a CD-RW drive, remember to enablestandby mode again when you finish writing the CD.Disable standby mode in Windows before writing to aCD-RW disk— Search for the keyword standby in Windows Help.Change the write speed to a slower rate— The CD-RW drive must receive asteady stream of data when writing. If the stream is interrupted, an erroroccurs. Closing all programs before writing to the CD-RW may also alleviate theproblem.If you have a hard drive problemfile:///I|/SERVICE%20MANUALS/DELL%20MANUALS/LA...0ok/Inspiron/8100/8100_SERVICE_MAN/solving.htm (10 of 15)6/21/2004 1:08:57 AM
