Dell Inspiron 8100 Service Manual

Also see for Networking 8100 Series: User guide Solution guide Start here Setup guide Reference guide

Contents

Dell Inspiron 8100 Service Manual Manual pdf 33 page image

Solving Problems : Dell Inspiron 8100Modem ProblemsNOTICE: Connect the modem to an analog telephone wall jack only. Connectingthe modem to a digital telephone network damages the modem.Check the telephone jack— Disconnect the telephone line fromthe modem and connect it to a telephone. Listen for a dial tone.Connect the modem directly to the telephone wall jack— Ifyou have other telephone devices sharing the line, such as ananswering machine, fax machine, surge protector, or line splitter,then bypass them and connect the modem directly to thetelephone wall jack with the telephone line.Check the connection— Verify that the telephone line isconnected to the modem.Check the telephone line— Try using a different telephone line.If you are using a line that is 3 m (10 ft) or more in length, try ashorter one.Verify that the modem is communicating with Windows—1. Click the Start button, point to Settings, and click ControlPanel.2. In the Control Panel window, double-click Modems.If there are multiple entries for the same modem or modemslisted that are not installed, delete the entries and restart thecomputer.3. Click the Diagnostics tab.4. Click the COM port for your modem.5. Click More Info to verify that the modem is communicatingwith Windows.If all commands receive responses, the modem is operatingproperly.file:///F|/Service%20Manuals/Dell/Inspiron/8100/solving.htm (8 of 18) [2/28/2004 7:37:13 AM]