68If you experience a problem with yourcomputer, you can complete the followingsteps to diagnose and troubleshoot theproblem:1. See “Solving Problems” on page 50 forinformation and procedures that pertain tothe problem your computer is experiencing.2. See “Dell Diagnostics” on page 58 forprocedures on how to run diagnostic tests.3. Fill out the “Diagnostic Checklist” onpage 75.4. Use Dell’s extensive suite of onlineservices available at Dell Support(support.dell.com) for help with installationand troubleshooting procedures. See“Online Services” on page 70 for anextensive list of Dell Support online.5. If the preceding steps have not resolvedthe problem, see “Before You Call” onpage 74.NOTE: Call Dell Support from atelephone near or at the computer sothat the support staff can assist you withany necessary procedures.NOTE: Dell’s Express Service Codesystem may not be available in allcountries.When prompted by Dell’s automatedtelephone system, enter your ExpressService Code to route the call directly tothe proper support personnel. If you do nothave an Express Service Code, open the DellAccessories folder, double-click the ExpressService Code icon, and follow the directions.NOTE: Some of the services are notalways available in all locations outsidethe continental U.S. Call your localDell representative for information onavailability.Getting HelpINSPIRON