12 System Infor mation Guidew w w . d e l l . c o m | s u p p o r t . e u r o . d e l l . c o mFinding Information and AssistanceThe following table lists the resources that Dell provides as support tools. Additionalresources may be shipped with your computer.Resource Contents Using the ResourceDrivers and Utilities CD• Dell Diagnostics• Drivers• Utilities• Computer and devicedocumentationSee the main menu on the Drivers and Utilities CDthat came with your computer. Use the pull-downmenu to make selections appropriate for yourcomputer.Documentation and drivers are already installed onyour computer when shipped from Dell. You can usethis CD to access documentation or reinstall drivers.You can also use the CD to run diagnostic tools ifyou are unable to run the diagnostics located onyour hard drive.For more information, see your online User’s Guide.Service and Registration Labels• Express Service Code andService Tag Sequence• Product Key (also called theProduct ID or Certificate ofAuthenticity [COA])The Express Service Code and Service Tag areunique identifiers for your Dell™ computer.You will need the Product Key (or Product ID)number to complete the operating system setup.Operating System CD To reinstall your operating system, use the OperatingSystem CD that came with your computer.NOTE: The Operating System CD may not includeall the latest drivers for your computer. If youreinstall your operating system, use the Drivers andUtilities CD to reinstall drivers for the devicesshipped with your computer. Alternatively, you cango to support.dell.com to obtain the latest drivers.