Quick Reference Guide 253 If a problem is encountered during a test, a message appears with an errorcode and a description of the problem. Write down the error code andproblem description and contact Dell (see "Contacting Dell" in youronline User’s Guide).NOTE: The Service Tag for your computer is located at the top of each testscreen. If you contact Dell, technical support will ask for your Service Tag.4 If you run a test from the Custom Test or Symptom Tree option, click theapplicable tab described in the following table for more information.5 When the tests are complete, close the test screen to return to the MainMenu screen. To exit the Dell Diagnostics and restart the computer, closethe Main Menu screen.6 Remove the Dell Drivers and Utilities media (if applicable).Symptom Tree This option allows you to select tests based on a symptomof the problem you are having. This option lists the mostcommon symptoms.Tab FunctionResults Displays the results of the test and any error conditionsencountered.Errors Displays error conditions encountered, error codes, andthe problem description.Help Describes the test and may indicate requirements forrunning the test.Configuration Displays your hardware configuration for the selecteddevice.The Dell Diagnostics obtains configuration information forall devices from system setup, memory, and various internaltests, and it displays the information in the device list in theleft pane of the screen. The device list may not display thenames of all the components installed on your computer orall devices attached to your computer.Parameters Allows you to customize the test by changing the testsettings.Option Function