Dell OptiPlex 3040 Owner's Manual

Contents

Error messages DescriptionGATE A20 FAILURE A memory module may be loose. Reinstall thememory module or, if necessary, replace it.GENERAL FAILURE The operating system is unable to carry out thecommand. The message is usually followed byspecific information. For example, Printer outof paper. Take the appropriate action.HARD-DISK DRIVE CONFIGURATION ERROR The computer cannot identify the drive type. Shutdown the computer, remove the hard drive, andboot the computer from an optical drive. Then,shut down the computer, reinstall the hard drive,and restart the computer. Run the Hard Disk Drivetests in Dell Diagnostics.HARD-DISK DRIVE CONTROLLER FAILURE 0 The hard drive does not respond to commandsfrom the computer. Shut down the computer,remove the hard drive, and boot the computerfrom an optical drive. Then, shut down thecomputer, reinstall the hard drive, and restart thecomputer. If the problem persists, try anotherdrive. Run the Hard Disk Drive tests in DellDiagnostics.HARD-DISK DRIVE FAILURE The hard drive does not respond to commandsfrom the computer. Shut down the computer,remove the hard drive, and boot the computerfrom an optical drive. Then, shut down thecomputer, reinstall the hard drive, and restart thecomputer. If the problem persists, try anotherdrive. Run the Hard Disk Drive tests in DellDiagnostics.HARD-DISK DRIVE READ FAILURE The hard drive may be defective. Shut down thecomputer, remove the hard drive, and boot thecomputer from an optical. Then, shut down thecomputer, reinstall the hard drive, and restart thecomputer. If the problem persists, try anotherdrive. Run the Hard Disk Drive tests in DellDiagnostics.INSERT BOOTABLE MEDIA The operating system is trying to boot to non-bootable media, such as an optical drive. Insertbootable media.INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAMThe system configuration information does notmatch the hardware configuration. The message ismost likely to occur after a memory module isinstalled. Correct the appropriate options in thesystem setup program.30