Dell OptiPlex GX1 User Manual

Also see for OptiPlex GX1: Service manual Documentation update Reference and installation guide Service manual Reference and installation guide

Contents

Dell OptiPlex GX1 User Manual Manual pdf 93 page image

Internal Components: Dell OptiPlex GX1 Small-Form-Factor System User's Guidefile:///C|/infodev/2013/eDoc/OpGX1/UG/internal.htm[2/21/2013 11:47:17 AM]monitor, the monitor interface cable, or the integrated video subsystem.Before attempting to troubleshoot the video subsystem, perform the procedure found in "Troubleshooting theMonitor" to determine whether or not the monitor is the source of the problem.If the monitor is not at fault, perform the following steps:1. Check the monitor cable connections.2. If the problem is not resolved, insert the Dell ResourceCD into the appropriate drive, reboot the system,and run the Video Test Group in the Dell Diagnostics.If any of the tests fail, see "Getting Help" for instructions on obtaining technical assistance.Troubleshooting the System BoardA system board problem can result from a defective system board component, a faulty power supply, or adefective component connected to the system board. If an error message indicates a system board problem,perform the following steps:1. Insert the Dell ResourceCD into the appropriate drive, reboot the system, and run the System Set TestGroup in the Dell Diagnostics.If any of the tests fail, see "Getting Help" for instructions on obtaining technical assistance.2. Turn off the system, including any attached peripherals, and disconnect all the AC power cables fromtheir electrical outlets. Also, disconnect any telephone or telecommunication lines from the computer.CAUTION: Before you remove the computer cover, see "Safety First—For You and YourComputer."3. Remove the computer cover.4. Verify that the power cables from the power supply are firmly connected to the connectors on thesystem board.5. Replace the computer cover, reconnect the system to an electrical outlet, and turn it on. If the problemis not resolved, proceed to step 6.6. Perform the procedure in "Troubleshooting Expansion Cards."7. Perform the procedure in "Troubleshooting the Keyboard."8. If the problem is still not resolved, see "Getting Help" for instructions on obtaining technical assistance.Troubleshooting DrivesIf the monitor displays a system error message to indicate a drive problem during execution of either the bootroutine or the Dell Diagnostics, or if a drive is not operating correctly, perform the following steps: