To select a menu option, press the left- or right-arrow key to highlight the option and press , or press the key that corresponds to thehighlighted letter in the category title.Advanced Testing Help MenuThe Help options and a description of their functions are presented in the following table:Messages and CodesYour application programs, operating system, and computer can identify problems and alert you to them. When a problem occurs, a message may appear onyour monitor screen or a beep code may sound. The following two subsections present information about each message or beep code.System MessagesIf you receive a system message, see the following table for suggestions on resolving problems indicated by the message. The system messages are listedalphabetically.NOTE: The options displayed on your screen should reflect the hardware configuration of your computer.Advanced Testing Help CategoriesHelp Option DescriptionMenu Describes the Advanced Testing screen, the Device Groups, and the diagnostic menus and commands, and gives instructions on how to usethemKeys Explains the functions of all keystrokes that can be used in Dell DiagnosticsDeviceGroupDescribes the highlighted group in the Device Groups list on the main menu and provides reasons for using certain testsDevice Describes the highlighted device in the Device Groups list on the Advanced Testing screenTest Describes the test procedure for each highlighted test group subtestVersions Lists the version numbers of the subtestsNOTE: If the system message you received is not listed in the table, check the documentation for the application program that you were running at thetime the message appeared and/or the operating system documentation for an explanation of the message and a recommended action.System MessagesMessage Cause ActionAddress mark not found The basic input/output system (BIOS)found a faulty disk sector or could notfind a particular disk sector.See "Hard Drive Problems."Alert! Cover was previously removed. The computer cover was removed. Reset Chassis Intrusion in system setup.Alert! Hard drive thermal probe not detected. No hard-drive thermal probe isinstalled; computer has a defectivethermal probe; thermal probe cable isnot connected to the control panel.Ensure that an operational hard-drive thermal probeis installed and connected to the control panel.Alert! Previous attempts at booting this system havefailed at checkpoint [nnnn]. For help in resolvingthis problem, please note this checkpoint and contactDell Technical Support.The system failed to complete the bootroutine three consecutive times for thesame error.Contact Dell for technical assistance, and report thecheckpoint code (nnnn) to the support technician.Alert! Previous hard drive thermal failure. One of the hard drives overheated thelast time you started the computer.Make sure that nothing is blocking the vents on theback of the computer and that all fans inside thecomputer are working.Alert! Previous shutdown due to thermal event. Microprocessor(s) or hard drive(s)overheated the last time you startedthe computer. Computer was shutdown to protect the components.Make sure that nothing is blocking the vents on theback of the computer and that all fans inside thecomputer are working.Alert! System battery voltage is low. System battery is providinginadequate voltage.See "Battery Problems."Alert! System fan not detected. No system fan is installed; system fanhas failed; system fan is not connectedto the system board.Ensure that an operational system fan is installed andconnected to the system board.Alert! Uncorrectable memory error previously detectedin XXXXh.Faulty or improperly seated Rambus in-line memory modules (RIMMs) ordefective system board.See "System Memory Problems" and "System BoardProblems."Alert! Unsupported AGP adapter card installed. Systemhalted!A high-power AGP Pro110 graphicscard is installed in a desktop computer.Replace the AGP Pro110 graphics card with an AGPPro50 graphics card.Attachment failed to respond The diskette drive or hard drivecontroller cannot send data to theassociated drive.See "Diskette Drive Problems" and "Hard DriveProblems."Bad command or file name The command you entered does notexist or the file name you specified isfaulty.Make sure you have spelled the command correctly,put spaces in the proper place, and used the correctpathname.Bad error-correction code (ECC) on disk read The diskette drive or hard drivecontroller detected an uncorrectableSee "Hard Drive Problems."
