22 Setup and Quick Reference Guidew w w . d e l l . c o m | s u p p o r t . d e l l . c o mSolving ProblemsDell provides a number of tools to help you if your system does not perform as expected.For the latest troubleshooting information available for your system, see the Dell Supportwebsite at support.dell.com. You can also find descriptions of Dell troubleshooting tools inthe section titled "Getting Help" in your online User’s Guide.If computer problems occur that require help from Dell, write a detailed description of theerror, beep codes, or diagnostics light patterns; record your Express Service Code andService Tag Number below; and then contact Dell from the same location as your computer.See "Finding Information and Assistance" on page 21 for an example of the express servicecode and service tag numbers.Express Service Code:___________________________Service Tag Number:___________________________• Latest drivers for my computer• Answers to technical service and supportquestions• Online discussions with other users andtechnical support• Documentation for my computerD e l l S u p p o r t w e b s i t eThe Dell Support website provides several online tools, including:• Solutions — Troubleshooting tips, Knowledge Base articles• Community — Online discussion with other Dell customers• Upgrades — Upgrade information for components, operatingsystem, drivers, and information about online classes• Customer Care — Contact information, order status, warranty,and repair information• Downloads — Drivers, patches, and software updates• Reference — Computer documentation, productspecifications, white papers, and a glossary of computer terms• Service call status and support history• Top technical issues for my computer• Details on my computer configurationD e l l P r e m i e r S u p p o r t w e b s i t eThe Dell Premier Support website is customized for corporate,government, and education customers. This site may not beavailable in all regions.• How to use Windows XP• Documentation for my computer• Documentation for devices (such as amodem)W i n d o w s X P H e l p a n d S u p p o r t C e n t e r1 Click the Start button, and then click Help and Support.2 Type a word or phrase that describes your problem, and thenclick the arrow icon.3 Click the topic that describes your problem.4 Follow the instructions shown on the screen.What Are You Looking For? Find it Here