Dell Optiplex 9010 All In One Owner's Manual

Also see for Optiplex 9010 All In One: Setup and features information Reference guide

Contents

5Troubleshooting Your ComputerYou can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during theoperation of the computer.Diagnostic Power LED CodesThe power LED states are shown in the following table.NOTE: The power LED can only serve as an indicator of the progress through the POST process. These LEDs do notindicate the problem that caused the POST routine to stop.Power LED DescriptionOFF Power is off. LED is blank.Blinking Amber Initial state of LED at power up. Refer the following table for Blinking Amber Power LEDdiagnostics suggestion and possible failures.Solid Amber Second state of the LED at power up. Indicates the POWER_GOOD signal is active.Blinking White System is in a low power state. Does not indicate a fault condition.Solid White The computer is in power-on state.The power LED light blinking amber pattern will help you determine a few failures as shown below. The Amber LEDblinking pattern is as follows: the pattern is 2 or 3 blinks followed by a short pause then X number of blinks up to 7. Therepeated pattern has a long pause inserted in the middle. For example 2,3 = 2 amber blinks, short pause, 3 amber blinksfollowed by long pause then repeats.Blinking AmberPower LEDProblem Description2,1 The motherboard may be faulty.2,2 The motherboard, power supply or power supply cabling may be faulty.2,3 The motherboard, memory or processor may be faulty.2,4 The coin-cell battery may be faulty.2,5 The system may be in recovery mode. Download and install the latest BIOS fromsupport.dell.com/support.2,6 The processor may be faulty.2,7 The memory may be faulty. Reseat the memory or install a different memory module.3,1 The video device or subsystem may be faulty.3,2 The video subsystem may be faulty.3,3 No memory module was detected.57