Dell P703w - Photo All-in-One Printer Color Inkjet User Manual

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Dell P703w - Photo All-in-One Printer Color Inkjet User Manual Manual pdf 5 page image

Before You CallRemember to fill out the Diagnostics Checklist. If possible, turn on your printer before you call Dell for assistance and call from a telephone at or near theprinter. You may be asked to relay detailed information during operations, or try other troubleshooting steps possible only at the printer itself. Ensure that theprinter documentation is available.Diagnostics ChecklistName:Date:Address:Phone number:Service Tag:Express Service Code:Return Material Authorization Number (if provided by Dell support technician):Operating system and version:Is your printer connected to a network? Yes NoNetwork, version, and network adapter:Error message:Description of problem and troubleshooting procedures you performed:Contacting DellDell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not beavailable in your area. To contact Dell for sales, technical support, or customer service issues:1. Visit support.dell.com.2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.3. Click Contact Us on the left side of the page.4. Select the appropriate service or support link based on your need.Choose the method of contacting Dell that is convenient for you.You can contact Dell electronically using the following addresses:l World Wide Webwww.dell.com/www.dell.com/ap/ (Asian/Pacific countries only)www.dell.com/jp/ (Japan only)www.euro.dell.com/ (Europe only)www.dell.com/la/ (Latin American and Caribbean countries)www.dell.ca (Canada only)l Anonymous file transfer protocol (FTP)ftp.dell.com/Log in as user: anonymous, and use your email address as your password.l Dell Support e-mail addressesNOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently.You may also be asked for your Service Tag.CAUTION: Before working inside your printer, follow the safety instructions in your Product Information Guide.NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell productcatalog.