Troubleshooting │ 19TroubleshootingCommon symptomsThe following table contains information about common issues you mightencounter and the possible solutions.Common symptoms Possible solutionsThe power hub gets unusuallyhot when placed inside thepocket/bag.• Unplug the power output cableimmediately.• Take the power hub out of your pocket/bag immediately. Then let it cool down.The power hub battery powergets drained too fast.When connecting to a mobile device,close applications you are not using or setthe device to airplane mode.The battery-status light doesnot turn on.• Check if the power hub is out of batterypower. Charge the power hub.• If the problem persists, contact Dell oryour dealer for technical assistance.