Dell PP04S Owner's Manual

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Contents

Dell PP04S Owner's Manual Manual pdf 35 page image

Setting Up Your Computer 35• If you have already obtained setup information from your ISP but you did notreceive a setup CD, click Set up my connection manually.• If you have a CD, click Use the CD I got from an ISP.5 Click Next.If you selected Set up my connection manually, continue to step 6. Otherwise, followthe instructions on the screen to complete the setup.NOTE: If you do not know which type of connection to select, contact your ISP.6 Click the appropriate option under How do you want to connect to the Internet?, andthen click Next.7 Use the setup information provided by your ISP to complete the setup.If you are having problems connecting to the Internet, see "Modem and InternetConnection Problems" on page 35 and "E-Mail Problems" on page 36. If you cannot connectto the Internet but have successfully connected in the past, the ISP might have a serviceoutage. Contact your ISP to check the service status, or try connecting again later.Modem and Internet Connection ProblemsNOTICE: Connect the modem to an analog telephone wall jack only. Connecting the modem toa digital telephone network damages the modem.NOTICE: Modem and network connectors look similar. Do not plug a telephone line into thenetwork connector.NOTE: If you can connect to your Internet service provider (ISP), your modem is functioningproperly. If you are sure that your modem is working properly and you still experience problems,contact your ISP.C H E C K T H E T E L E P H O N E W A L L J A C K — Disconnect the telephone line from the modem andconnect it to a telephone. Listen for a dial tone. Ensure that you have touchtone telephone service.Try connecting the modem to a different telephone wall jack.Slow connection speeds can be caused by telephone noise as well as by telephone line or networkconditions. Contact your telephone company or network administrator for more information.C O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K — If you have othertelephone devices sharing the line, such as an answering machine, fax machine, surge protector, orline splitter, then bypass them and use the telephone line to connect the modem directly to thetelephone wall jack.C H E C K T H E C O N N E C T I O N — Verify that the telephone line is connected to the modem.C H E C K T H E T E L E P H O N E L I N E — Try using a different telephone line. If you are using a line thatis 3 m (10 ft) or more in length, try a shorter one.