Dell PowerEdge 2500 Installation And Troubleshooting Manual

Also see for PowerEdge 2500: Activation guide Manual Configuration guide Installation guide Attachment guide

Contents

Dell PowerEdge 2500 Installation And Troubleshooting Manual Manual pdf 44 page image

Troubleshooting the Video SubsystemProbleml Monitor not operatingl Monitor interface cable not connected correctly or is faultyl Video logic problemsAction1. Check the system and power connections to the monitor.2. Run the video tests in the Dell Diagnostics.If the tests run successfully, the problem is not related to video hardware. See "Finding Software Solutions."If the tests did not run successfully see "Getting Help," for instructions on obtaining technical assistance.Troubleshooting the System BoardProbleml Error message indicating a system board problemAction1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.2. Open the front bezel.See "Removing the Front Bezel."3. Remove the system cover.4. Remove all expansion cards except the SCSI host adapter card for the boot drive.5. Replace the system cover, reconnect the system to power, and turn on the system.6. Run the system board tests in the Dell Diagnostics.If the tests does not run successfully, see "Getting Help," for instructions on obtaining technical assistance.7. Turn off the system, disconnect it from power, and remove the system cover.8. Reinstall one of the expansion cards that you removed in step 4.9. Replace the system cover, reconnect the system to power, and turn on the system.10. Run the system board tests again.Did the tests run successfully?If the tests does not complete successfully, see "Getting Help," for instructions on obtaining technical assistance.11. Repeat steps 8 through 10 for the remaining expansion cards that you removed in step 4.If you have reinstalled all of the expansion cards and the problem still persists, see "Getting Help," for instructions on obtaining technical assistance.Troubleshooting the Diskette DriveProbleml Error message indicating a diskette drive problem during execution of either the boot routine or the Dell DiagnosticsAction