Dell PowerEdge 6600 Installation And Troubleshooting Manual

Also see for PowerEdge 6600: Installation guide User guide Notice Installation guide Specifications

Contents

Dell PowerEdge 6600 Installation And Troubleshooting Manual Manual pdf 69 page image

Back to Contents PageGetting HelpDell™ PowerEdge™ 6600 Systems Installation and Troubleshooting GuideHelp OverviewDell Contact NumbersHelp OverviewThis section describes the tools Dell provides to help you when you have a problem with your computer. It also tells you when and how to contact Dell fortechnical or customer assistance.Technical AssistanceIf you need assistance with a technical problem, perform the following steps:1. Complete the procedures in "Troubleshooting Your System."2. Run the system diagnostics.3. Make a copy of the Diagnostics Checklist, and fill it out.4. Use Dell's extensive suite of online services available at the Dell | Support website (support.dell.com) for help with installation and troubleshootingprocedures.For more information, see "World Wide Web."5. If the preceding steps have not resolved the problem, call Dell for technical assistance.When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. Ifyou do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.For instructions on using the technical support service, see "Technical Support Service" and "Before You Call."Help ToolsDell provides a number of tools to assist you. These tools are described in the following sections.World Wide WebThe Internet is your most powerful tool for obtaining information about your computer and other Dell products. Through the Internet, you can access most ofthe services described in this section, including AutoTech, TechFax, order status, technical support, and product information.You can access Dell | Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to accesshelp tools and information.Dell can be accessed electronically using the following addresses:l World Wide Webwww.dell.com/www.dell.com/ap/ (for Asian/Pacific countries only)www.euro.dell.com (for Europe only)www.dell.com/la (for Latin American countries)l Anonymous file transfer protocol (FTP)ftp.dell.com/Log in as user:anonymous, and use your e-mail address as your password.l Electronic Support Servicesupport@us.dell.comapsupport@dell.com (for Asian/Pacific countries only)support.euro.dell.com (for Europe only)l Electronic Quote ServiceNOTE: Dell's Express Service Code system may not be available in all countries.NOTE: Some of the following tools are not always available in all locations outside the continental U.S. Please call your local Dell representative forinformation on availability.