86 Troubleshooting Your SystemTroubleshooting the System BatteryProblem• System message indicates a problem with the battery.• System Setup program loses system configuration information.• System date and time do not remain current.NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its systemconfiguration information. This situation is caused by a defective battery.Action1 Re-enter the time and date through the System Setup program. See "Using the System Setup Program"on page 29.2 Turn off the system and disconnect it from the electrical outlet for at least one hour.3 Reconnect the system to the electrical outlet and turn on the system.4 Enter the System Setup program.If the date and time are not correct in the System Setup program, replace the battery. See "SystemBattery" on page 49.If the problem is not resolved by replacing the battery, see "Getting Help" on page 103.NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operatenormally except for the time kept in the System Setup program, the problem may be caused by software rather thanby a defective battery.Troubleshooting the Power SupplyProblem• System-status indicators are amber.ActionCAUTION: Only trained service technicians are authorized to remove the system cover and access any of thecomponents inside the system. Before performing any procedure, see your Product Information Guide forcomplete information about safety precautions, working inside the computer and protecting against electrostaticdischarge.1 Run the appropriate online diagnostics test. See "Using Dell PowerEdge Diagnostics" on page 93.2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.3 Open the system. See "Opening the System" on page 46.
