120 Troubleshooting Your System17 As the system boots, observe any error message that appears and thediagnostic indicators on the front of the system.18 If the memory problem is still indicated, repeat step 12 through step 17 foreach memory module installed.If the problem persists, see "Getting Help" on page 141.Troubleshooting a Diskette DriveProblem• Error message indicates a diskette drive problem.ActionCAUTION: Many repairs may only be done by a certified service technician. Youshould only perform troubleshooting and simple repairs as authorized in yourproduct documentation, or as directed by the online or telephone service andsupport team. Damage due to servicing that is not authorized by Dell is not coveredby your warranty. Read and follow the safety instructions that came with theproduct.1 Enter the System Setup program and verify that the diskette drive isconfigured correctly. See "Using the System Setup Program" on page 29.2 Remove the bezel. See "Removing the Bezel" on page 96.3 Run the appropriate online diagnostic test. See "Using Dell PowerEdgeDiagnostics" on page 131.4 Turn off the system and attached peripherals, and disconnect the systemfrom the electrical outlet.5 Open the system. See "Opening the System" on page 47.6 Ensure that the diskette drive interface cable is securely connected to thediskette drive and the system board.7 Ensure that a power cable is properly connected to the drive.8 Close the system. See "Closing the System" on page 47.9 Reconnect the system to the electrical outlet, and turn on the system andattached peripherals.10 Run the appropriate online diagnostic test to see whether the diskettedrive works correctly.