Dell PowerVault 120T DDS4 User Manual

Also see for PowerVault 120T: User guide Information update

Dell PowerVault 120T DDS4 Autoloader User's Guide 4-1Chapter 4TroubleshootingReinstalling the Tape Backup SoftwareSee the user's guide instructions supplied with your tape backup software application.Reinstalling Drivers for Windows NTSee the user's guide instructions supplied with your tape backup software application.Autoloader Makes Noises During System StartupDuring system start-up, the computer accesses the autoloader for operation (if tape isloaded, it will be threaded and the drive will become Ready). The noise and vibrationassociated with this activity are normal for this technology and do not indicate a problemwith the drive.Drive Failures During Backup or Restore OperationsMake sure you are using the correct type of tape cartridge.Make sure that the tape cartridge is not write protected.Remove and reinsert the tape cartridge by the tape magazine.Try a different tape cartridge, preferably a new one.Clean the tape drive read/write heads using a cleaning cartridge.Verify the autoloader settings in the system setup program.Check all cables and connections.Check the front display LEDs for error information, see Figures 4-1 and 4-2.