Dell PowerVault 122T DLT VS80 User Manual

Also see for PowerVault 110T DLT VS80: User guide Quick start guide Compatibility Matrix Manual

Dell PowerVault 122T DLT VS80 User Manual Manual pdf 22 page image

Technical Support ServiceDell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff usecomputer-based diagnostics to provide fast, accurate answers.To contact Dell's technical support service, see "Before You Call" and then see the contact information for your region.Dell Enterprise Training and CertificationDell Enterprise Training and Certification is available; see www.dell.com/training for more information. This service may not be offered in all locations.Problems With Your OrderIf you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice orpacking slip available when you call. See the contact information for your region.Product InformationIf you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For thetelephone number to call to speak to a sales specialist, see the contact information for your region.Returning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit, as follows:1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box.For the telephone number to call, see the contact information for your region.2. Include a copy of the invoice and a letter describing the reason for the return.3. Include a copy of any diagnostic information (including the Diagnostics Checklist) indicating the tests you have run and any error messages reported bythe system diagnostics.4. Include any accessories that belong with the item(s) being returned (such as power cables, media such as CDs and diskettes, and guides) if the returnis for credit.5. Pack the equipment to be returned in the original (or equivalent) packing materials.You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss duringshipment to Dell. Collect-on-delivery (C.O.D.) packages are not accepted.Returns that are missing any of the preceding requirements will be refused at our receiving dock and returned to you.Before You Call