www.euro.dell.com (Europe only)www.dell.com/la (Latin American countries)www.dell.ca (Canada only)l Anonymous file transfer protocol (FTP)ftp.dell.com/Log in as user:anonymous, and use your e-mail address as your password.l Electronic Support Servicesupport@us.dell.comapsupport@dell.com (Asian/Pacific countries only)support.jp.dell.com (Japan only)support.euro.dell.com (Europe only)l Electronic Quote Servicesales@dell.comapmarketing@dell.com (Asian/Pacific countries only)sales_canada@dell.com (Canada only)l Electronic Information Serviceinfo@dell.comAutoTech ServiceDell's automated technical support service AutoTech provides recorded answers to the questions most frequently asked by Dell customers about theirportable and desktop computer systems.When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. See the contactinformation for your region.Automated Order-Status ServiceTo check on the status of any Dell™ products that you have ordered, you can go to www.dell.com, or you can call the automated order-status service. Arecording prompts you for the information needed to locate and report on your order. See the contact information for your region.