Dell PowerVault MD3860f Owner's Manual

Also see for PowerVault MD3860f: Deployment guide

Contents

Dell PowerVault MD3860f Owner's Manual Manual pdf 53 page image

6Getting helpLocating your system service tagYour system is identified by a unique Express Service Code and Service Tag number. The Express ServiceCode and Service Tag are found on the front of a physical DR Series system by pulling out theinformation tag. This can also be found on the support tab in the GUI. This information is used by Dell toroute support calls to the appropriate personnel.Contacting DellNOTE: Dell provides several online and telephone-based support and service options. If you do nothave an active Internet connection, you can find contact information on your purchase invoice,packing slip, bill, or Dell product catalog. Availability varies by country and product, and someservices may not be available in your area.To contact Dell for sales, technical support, or customer-service issues:1. Go to dell.com/support.2. Select your country from the drop-down menu on the top left corner of the page.3. For customized support:a. Enter your system service tag in the Enter your Service Tag field.b. Click Submit.The support page that lists the various support categories is displayed.4. For general support:a. Select your product category.b. Select your product segment.c. Select your product.The support page that lists the various support categories is displayed.Documentation feedbackIf you have feedback for this document, write to documentation_feedback@dell.com. Alternatively, youcan click on the Feedback link in any of the Dell documentation pages, fill out the form, and click Submitto send your feedback.53

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