42 Setup and Quick Reference Guidew w w . d e l l . c o m | s u p p o r t . d e l l . c o m If a computer problem occurs that you are unable to resolve through thesteps in this section or the procedures in "Finding Solutions" in your User’sGuide, complete the following steps before you contact Dell:1 Write a detailed description of the error, beep code, or diagnostic lightproblem.2 Record your Express Service Code and Service Tag.3 Contact Dell from the same location as your computer.Frequently Asked QuestionsHow Do I... Solution Where to Find AdditionalInformationSet up my computer to use twomonitors?If your computer has the requiredgraphics card to support dual-monitor setup, then look in yourbox for a Y-cable. The cable has asingle connector on one end (plugthis connector into the back panel)and branches into two connectors(plug these connectors in themonitor cables). For the DellPrecision 650 computer, see"Connect the monitor" on page 11and for the Dell Precision 450computer, see "Connect themonitor" on page 20.To locate additional informationabout using dual monitors, see thegraphics card documentation onthe Drivers and Utilities CD.Connect my monitor when themonitor cable connector doesn’tseem to fit the connector on theback of my computer?If your graphics card has a DVIconnector but your monitor has aVGA connector, then you need touse an adapter. An adapter shouldbe included in the box.Contact Dell Support for moreinformation.Connect my speakers? If you have a sound card installed,connect the speakers to theconnectors on the card. For theDell Precision 650 computer, see"Connect the speakers" on page 14and for the Dell Precision 450computer, see "Connect thespeakers" on page 23.See the documentation that camewith your speakers for moreinformation.