32 Setup and Quick Reference Guidew w w . d e l l . c o m | s u p p o r t . d e l l . c o m Starting the Dell Diagnostics From the Drivers and Utilities CD1 Insert the Drivers and Utilities CD into the CD drive.2 Shut down and restart the computer.When the DELL logo appears, press immediately.If you wait too long and the Windows logo appears, continue to waituntil you see the Windows desktop. Then shut down your computerthrough the Start menu and try again.NOTE: This featurechanges the boot sequencefor one time only. On thenext start-up, thecomputer boots accordingto the devices specified insystem setup.3 When the boot device list appears, highlight IDE CD-ROM Deviceand press .4 Select the IDE CD-ROM Device option from the CD boot menu.5 Select the Boot from CD-ROM option from the menu that appears.6 Type 1 to start the ResourceCD menu.7 Type 2 to start the Dell Diagnostics.8 Select Run the 32 Bit Dell Diagnostics from the numbered list. Ifmultiple versions are listed, select the version appropriate for yourplatform.9 When the Dell Diagnostics Main Menu appears, select the test youwant to run.Dell Diagnostics Main Menu1 After the Dell Diagnostics loads and the Main Menu screen appears,click the button for the option you want.NOTE: The Service Tagfor your computer islocated at the top of eachtest screenOption FunctionExpressTestPerforms a quick test of devices. This test typically takes 10to 20 minutes and requires no interaction on your part.Run Express Test first to increase the possibility of tracingthe problem quickly.ExtendedTestPerforms a thorough check of devices. This test typicallytakes an hour or more and requires you to answer questionsperiodically.CustomTestTests a specific device. You can customize the tests youwant to run.SymptomTreeLists the most common symptoms encountered and allowsyou to select a test based on the symptom of the problemyou are having.