Dell Precision M70 User Manual

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Contents

Dell Precision M70 User Manual Manual pdf 43 page image

apsupport@dell.com (Asian/Pacific countries only)support.jp.dell.com (Japan only)support.euro.dell.com (Europe only)l Electronic Quote Servicesales@dell.comapmarketing@dell.com (Asian/Pacific countries only)sales_canada@dell.com (Canada only)l Electronic Information Serviceinfo@dell.comAutoTech ServiceDell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about theirportable and desktop computers.When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. For the telephonenumber to call, see the contact numbers for your region.Automated Order-Status ServiceTo check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. Arecording prompts you for the information needed to locate and report on your order. For the telephone number to call, see the contact numbers for yourregion.Technical Support ServiceDell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff usescomputer-based diagnostics to provide fast, accurate answers.To contact Dell's technical support service, see "Technical Assistance" and then call the number for your country as listed in "Contacting Dell."Problems With Your OrderIf you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice orpacking slip handy when you call. For the telephone number to call, see the contact numbers for your region.Product InformationIf you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For thetelephone number to call to speak to a sales specialist, see the contact numbers for your region.Returning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit, as follows:1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box.For the telephone number to call, see the contact numbers for your region.2. Include a copy of the invoice and a letter describing the reason for the return.3. Include a copy of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics.4. Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and so on) if the return is for credit.