Dell S2317HWI User Manual
Also see for S2317HWI: User guide
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Contents
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SpecificSymptomsWhat YouExperiencePossible SolutionsWirelessScreencast isnot workingNo networkname (SSID) ofyour wirelessmonitor found• Ensure that your device has an active Wi-Fi connection.• Check whether your device and wireless monitor use thesame Wi-Fi channel (for more information, see BandSelection).• Ensure that you have upgraded the operating system andWi-Fi driver the latest version.• Ensure that the Dell Wireless Monitor software or app hasbeen installed and updated to the latest version.No connectionfrom the wirelessmonitor• Restart the wireless monitor.• Remove the device that was connected from the list andthen reconnect it.• Ensure that you have upgraded the operating system andWi-Fi driver the latest version.• Ensure that the Dell Wireless Monitor software or app hasbeen installed and updated to the latest version.70 | TroubleshootingWireless Connection ProblemsWireless Charging Specific ProblemsSpecificSymptomsWhat YouExperiencePossible SolutionsWirelesscharging is notworkingNo charge to themobile device• Ensure that the Wireless Charging function in the OSDmenu is enabled (for more information, see WirelessCharging and Setting Up the Wireless Charging Function).• Ensure that the wireless charging function of the mobiledevice works properly, and that the mobile device iscorrectly placed on the center of the charging area.• Ensure that there is no other object between thesmartphone or mobile device and the charging area.• Wireless charging may not function near devices that emitstrong electromagnetive energy (like a microwave oven orradio transmitter). Turn off these diveces and try again. |
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